Mar 21, 2017
In this edition of the Administrative Bulletin you will find information regarding the Spring 2017 PARCC Administration:
- Test Coordinator and Test Administrator Information: Make-up Testing
- Test Coordinator Information: Undo Test Submissions
- Test Coordinator: Returning Paper-Based Testing Materials
- PARCC Customer Support Center Information
Test Coordinator and Test Administrator Information: Make-up Testing
Students who became ill, had a family emergency, or were not tested on a regular administration date must participate in make-up testing. It is the School Test Coordinator’s responsibility to develop and coordinate a schedule for make-up tests.
- When scheduling make-up tests, schools should consider that units may have different testing times.
- Make-up tests may be scheduled for any day after the original unit as long as it falls within the testing window.
- It is recommended that a student who missed a unit continue testing with his or her original testing group when he or she returns. The student will then complete the missed unit during make-up testing.
Once make-up students are identified, Test Coordinators should determine whether the students will remain in the original Test Session in PearsonAccessnext or should be moved into a new “Make-Up” Test Session.
There are benefits and drawbacks to each option: If the student remains in the current session:
- This can minimize the number of Test Sessions open at one time within a school;
- New Student Testing Tickets are not needed. The student may use the same Student Testing Ticket; and
- Test Coordinators will not need to set up an additional make-up Test Session.
- Some drawbacks to this option include:
- Test Sessions will remain open until make-up testing is complete, which will require monitoring by the School Test Coordinators until all Sessions are closed; and
- Students within a testing group may have different logout instructions which may cause confusion with the regular administration and make-up administration students.
If the student is moved into a make-up test session:
- Test Coordinators can more easily track students who require make-up testing through PearsonAccessnext;
- They can stop individual test sessions completed by students who were present and tested on each scheduled day of testing.
- The potential drawbacks to this option are:
- Students will be completing some of the Units with their original testing group, which will require Test Administrator to have multiple Test Sessions open in one room (i.e., the original Test Session and the make-up Test Session); and
- It will be necessary to print and use new Student Testing Tickets.
Additional resources to assist with Make-up Test Sessions:
- Documents: PearsonAccessnext User Guide: Move Students between Online Test Sessions, PearsonAccessnext User Guide: Create an Online Test Session
- Training Module: Make-up Testing/Undo Student Test Submissions Training Module
Test Coordinator Information: Undo Test Submissions
Undoing a student test submission is used when a student submitted a test before all units of the test were completed. The student must be in either Complete or Marked Complete status before a test submission can be undone.
Additional resources to assist with Undo Student Test Submissions:
- Documents: PearsonAccessnext User Guide: Undo Student Test Submission
- Training Modules: Make-up Testing/Undo Student Test Submissions Training Module
Test Coordinator Information: Additional Orders Information
The additional orders window for PARCC materials is open. If you need additional paper-based testing materials or accommodated materials for computer-based testing, please place an additional order following the instructions below. You must be a district test coordinator or have the Order Additional Materials add-on role to place an order.
Steps to place an Additional Order:
- Under Setup, select Orders and Shipment Tracking.
- Use the Create/Edit Orders in the Tasks drop-down menu and click Start.
- Confirm shipping and contact information.
- To select items for the order, click the Add Items button.
- Select the amount of each material needed.
- Press the Save button.
- Press the Create button.
Test booklets and answer documents are packaged in groups of 5, but must be ordered on a one-to-one basis. If you need to order 7 test booklets or answer documents, enter 7 for the quantity and PearsonAccessnext will compute the number of test booklets or answer documents to ship.
Note: Human Reader Kits contain 2 test booklets and 1 answer document. This is not an error. One test booklet is to be used by the Test Administrator to read aloud to the student.
Additional resources for additional orders:
- Documents: Additional Orders Procedures
Test Coordinator: Returning Paper-Based Testing Materials
Checklist to prepare materials for packing:
- Scorable answer documents contain a student ID label or hand-gridded student demographic data.
- Nonscorable secure material includes ALL unused and ALL used test booklets including, regular version, braille, Spanish and large print test booklets.
- Nonscorable secure material includes ALL test administrator read-aloud kits
- Used Answer Documents Return School Header completed for each grade level and subject. Note: Header sheets cannot be photocopied.
- Scorable and nonscorable materials are packed separately in the boxes in which they were delivered.
- Boxes are not overfilled.
- One return shipping label is placed on the top of each box.
- The sequence of boxes (e.g., Box 1 of 3, Box 2 of 3, and Box 3 of 3) is indicated on each return shipping label.
Packing materials for return shipment:
It is critical that you do not mix scorable and nonscorable materials in the same box. They are sent to separate facilities. Mixing scorable and non-scorable materials may lead to a delay in processing scorable materials.
- Place all materials in the shipping boxes. Do not mix scorable and nonscorable materials.
- One school, per box. Do not combine two schools’ testing materials in one box.
- Once all materials are in boxes, indicate the sequence of boxes being returned for the school (e.g., Box 1 of 3, Box 2 of 3, and Box 3 of 3) on the return shipping label.
- Use a RED scorable materials label for scorable materials.
- Use a PURPLE nonscorable materials label for nonscorable materials.
Additional resources to assist with returning paper-based testing materials:
- Documents: PARCC 2016-2017 Test Coordinator Manual
- Training Modules: PARCC Paper-Based Testing: Administration Training for Test Coordinators Training Module
PARCC Customer Support Center Information
If you have questions regarding the administration of the PARCC assessments or materials required for testing, please contact Pearson’s PARCC Customer Support Center: 1-888-493-9888 (open Monday through Friday, 5:30am to 6:30pm CT) or PARCC@support.pearson.com. **Do not include any student’s personally identifiable information (e.g. name, date of birth) in emails.
Customer Satisfaction Survey: After contacting the call center, please complete the CSAT Survey that you receive via email. These surveys ensure accurate information and high quality service is being provided. Your feedback helps us enhance our customer service training.
Find answers to Frequently Asked Questions by clicking on Customer Service FAQs in the footer of the PARCC/Pearson Portal. If you have questions regarding state policies, please contact your state PARCC contact for the most current and relevant information.
We appreciate your participation!
Pearson PARCC Program Team