Dec 16, 2016
The following communication was developed to help school and district Technology Coordinators prepare for and administer the 2016-2017 PARCC assessments. Monthly technology updates will include technology information, implementation resources, hot topics, and troubleshooting guidance. Previous Technology Bulletins are stored at http://parcc.pearson.com/bulletins/. The next communication is tentatively scheduled for January 26, 2017.
Important Update: iOS 10 Not Supported For Fall Block Testing
iOS 10.2 was released on December 12, 2016, and is now supported for PARCC testing. The new iOS 10.2 release from Apple resolves the test security issue that was first communicated in the September PARCC Technology Bulletin.
Schools and districts with iPads already on iOS 10 should immediately upgrade to iOS 10.2. This upgrade will restore access to PARCC Practice Tests and Fall Block testing on those devices. No TestNav App update is required. Schools and districts with iPads still on iOS 9 can choose to upgrade now, or to postpone the upgrade. iOS9 will be supported for Spring 2017.
Please note, the current supported versions of iOS for both Fall 2016 and Spring 2017 are:
- iOS 9.3.2 and newer versions of iOS 9
- iOS 10.2 and newer versions of iOS 10
TestNav Apps for Spring 2017
The currently available versions of the TestNav Apps will be used for Spring 2017 testing. No new applications versions will be released until after Spring testing is complete. The TestNav Apps can be downloaded at [http://download.testnav.com](http://download.testnav.com) or through the appropriate online application stores. The table below shows the application version numbers, which were all released in August 2016:
|TestNav Desktop App||1.5.2|
|ChromeOS App (Chromebooks)||1.5.77|
|iOS App (iPads)||1.5.1|
|Proctor Caching Software*||2016.9|
|*Note: The new version of ProctorCache is required for the 2016-2017 test administrations. Previous versions cannot be used to download and deliver test content.|
Important Reminder: MacOS 10.12 Sierra Limited Support
Limited support for the new MacOS 10.12 Sierra operating system has been added to the TestNav Requirements page. The TestNav Desktop App will not be supported on MacOS 10.12 Sierra; however, browser-based testing using the Firefox 45 Extended Support Release (ESR) browser will be supported. The Firefox 45 ESR browser can be downloaded at http://download.testnav.com.
It is recommended that schools using Mac computers do not upgrade to MacOS 10.12 Sierra until Pearson confirms that the operating system will be supported on the TestNav Desktop App, and communicates that solution to the field. If some of your devices have already been upgraded to MacOS 10.12 Sierra, please use the Firefox 45 ESR browser to administer PARCC assessments.
Please note, the current supported versions of MacOS are:
- MacOS 10.9, 10.10, and 10.11
What resources are available?
Technical User Guides and Training Modules are the best sources for information:
- PARCC Resource Home Page: http://parcc.pearson.com/
- PARCC Manuals: http://avocet.pearson.com/PARCC/Home#news
- PARCC Web-based Training Modules: http://parcc.pearson.com/training-modules
- PARCC Technology Crosswalk: http://avocet.pearson.com/PARCC/Home#14673
- PARCC TestNav Expected Behaviors: http://avocet.pearson.com/PARCC/Home#15087
What are the technical requirements and where are the setup instructions?
The TestNav 8 system requirements and the technology setup instructions are all available below:
- System Requirements: https://support.assessment.pearson.com/x/HwYcAQ
- Technology Setup: https://parcc.pearson.com/technology-setup/
PARCC Support Center
If you have questions regarding the administration of the PARCC assessments, please contact Pearson's PARCC Customer Support Center: 1-888-493-9888 (open Monday through Friday, 5:30am to 6:30pm CST) or [firstname.lastname@example.org](mailto:email@example.com). For state policy questions, please contact your state PARCC contact.