Dec 22, 2017
The following communication was developed to help school and district Technology Coordinators prepare for and administer the 2017-2018 PARCC assessments. Monthly technology updates will include technology information, implementation resources, hot topics, and troubleshooting guidance. The next Technology Bulletin communication is tentatively scheduled for January 2018.
Important Update: TestNav Patch-12/21/2018
What is happening? Pearson will release TestNav 8.9 patch on 12/21/2017. For iOS users, this patch enforces use of the most recent supported iOS TestNav app.
What does this mean? iOS users will need to ensure they are on the most recent iOS TestNav app released on November 10, 2017.
For questions and technical support, please contact PARCC Support at 1-888-493-9888 or use the web form Contact PARCC Support.
TestNav Apps for Spring 2018
The currently available versions of the TestNav Apps will be used for Spring 2018 testing. The TestNav Apps can be downloaded at http://download.testnav.com or through the appropriate online application stores. The table below shows the application version numbers.
|TestNav Desktop App||1.6.5|
|ChromeOS App (Chromebooks)||1.6.92|
|iOS App (iPads)||1.6.3|
|Proctor Caching Software||2017.16|
Updated Layout to download.testnav.com
The resource page download.testnav.com has been recently updated in format and layout. Please note that the new page know identifies the user’s Operating System.
What resources are available?
Technical User Guides and Training Modules are the best sources for information:
- PARCC Resource Home Page: http://parcc.pearson.com/
- PARCC Manuals: http://avocet.pearson.com/PARCC/Home#news
- PARCC Web-based Training Modules: http://parcc.pearson.com/training-modules
- PARCC TestNav Expected Behaviors: http://avocet.pearson.com/PARCC/Home#15087
What are the technical requirements and where are the setup instructions?
The TestNav 8 system requirements and the technology setup instructions are all available below:
- System Requirements: https://support.assessment.pearson.com/x/HwYcAQ
- Technology Setup: https://parcc.pearson.com/technology-setup/
PARCC Support Center
If you have questions regarding the administration of the PARCC assessments, please contact Pearson’s PARCC Customer Support Center: 1-888-493-9888 (open Monday through Friday, 5:30am to 6:30pm CST) or Contact PARCC Support.
For state policy questions, please contact your state PARCC contact.